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Cookie Policy

Cookie Policy

This policy explains what cookies are, which ones Laborate Pharmaceuticals uses on this website, why we use them, and how you can manage your preferences.

Introduction

This Cookie Policy ("Policy") explains how Laborate Pharmaceuticals India Ltd. ("Laborate", "we", "our", or "us") uses cookies and similar browser technologies when you visit our corporate website at laborate.com.

We believe in transparency. This Policy tells you clearly what cookies we currently use, what we do not use, why each cookie exists, and how you can control your preferences — both now and through the consent management system we will deploy as part of our WordPress implementation.

This Policy should be read alongside our Privacy Policy, which explains how we handle personal information more broadly, and our Terms & Conditions, which govern your use of the website.

Our Current Cookie Footprint Is Minimal

Laborate currently uses only Google Analytics 4 for website analytics, plus strictly necessary cookies for basic website operation. We do not use advertising cookies, remarketing pixels, social media trackers, behavioural profiling, or personalisation technologies. A full cookie consent management system will be deployed in a future phase — see Section 10.

What Are Cookies?

Cookies are small text files that a website places in your web browser or on your device when you visit a page. They are universally used across the web to make websites work efficiently, to remember your preferences, and to provide website operators with information about how their sites are used.

Not all data stored by a website is a "cookie" in the traditional sense. Modern browsers support several storage mechanisms, each with different properties:

Session Cookie
A temporary cookie that exists only for the duration of your browser session. It is deleted automatically when you close your browser tab or window. Session cookies are typically used for strictly necessary purposes such as maintaining a form state or security token.
Persistent Cookie
A cookie that remains on your device for a specified period (defined by an expiry date set by the website) or until you manually delete it. Analytics cookies such as Google Analytics' _ga are persistent, typically lasting 1–2 years.
First-Party Cookie
A cookie set directly by the website domain you are visiting (laborate.com). First-party cookies are generally more privacy-preserving because they are scoped to the single site you are browsing.
Third-Party Cookie
A cookie set by a domain other than the website you are visiting — typically by an embedded analytics, advertising, or social media service. Google Analytics sets first-party cookies in the laborate.com domain, but the data is transmitted to Google's servers for processing.
localStorage / sessionStorage
Browser-native key-value storage APIs that function similarly to cookies but are stored locally in the browser and are not automatically transmitted to the server. Used by some analytics frameworks and modern web applications. Our future consent management system will use localStorage to store your consent preferences.

Why We Use Cookies

Laborate uses a deliberately minimal set of cookies to achieve specific, justified purposes. We do not use cookies as a tool for surveillance, tracking across other websites, building behavioural profiles, or serving targeted advertising.

Our current and future cookie use is limited to the following purposes:

  • Website operation — Strictly necessary session management and security tokens that enable the website to function correctly. These cannot be disabled without breaking core website functionality.
  • Analytics — Understanding how visitors navigate our website in aggregate, which pages are most visited, and where we can improve content and usability. We currently use Google Analytics 4 for this purpose, with consent gating where required by applicable law.
  • Consent management (future) — Storing your cookie preferences between visits so that you are not re-prompted on every page. This will be implemented when the full consent management system is deployed.
  • Functional preferences (future) — Remembering optional preferences such as language or region to improve your experience. Currently not deployed.
  • Security and load balancing — Server-set session tokens used for infrastructure purposes (e.g., load balancer affinity) that are strictly necessary and carry no personal data.

We do not use cookies for advertising, remarketing, cross-site tracking, behavioural profiling, or any other purpose beyond those listed above. See Section 6 for an explicit list of what we do not do.

Cookie Categories

The following table describes all standard cookie categories, their purposes, consent requirements, and their current deployment status on laborate.com. Categories marked "Future" are not currently deployed but are architecturally anticipated as the website expands.

Category Purpose Required Consent Needed Current Status Examples
Strictly Necessary Essential for the website to function. Cannot be disabled without breaking core functionality. Yes No Active Session tokens, security cookies, load balancer affinity, CSRF protection
Analytics Collect anonymised data about how visitors use the website to improve performance and content. No Yes (opt-in) Active — GA4 only Google Analytics 4 (_ga, _ga_*)
Functional Remember optional user preferences to enhance experience without tracking behaviour. No Yes (opt-in) Not Deployed Language preference, region, form auto-fill settings
Performance Monitor technical website performance, load times, and error rates. No Yes (opt-in) Not Deployed Core Web Vitals monitoring, CDN performance
Marketing Track interactions with marketing campaigns and measure campaign effectiveness. No Yes (opt-in) Not Deployed UTM campaign tracking, email link tracking (no personal profiling)
Advertising Display personalised advertisements based on user interests across websites. No Yes (opt-in) Not Used Meta Pixel, Google Ads, LinkedIn Ads (not deployed)
Personalization Adapt content, recommendations, or user journeys based on inferred preferences. No Yes (opt-in) Future CRM-driven content personalisation, HubSpot, Salesforce
Social Media Enable social sharing features and track social media referrals. No Yes (opt-in) Future LinkedIn Share, Twitter Widget, Facebook Like (future embeds)
Embedded Media Enable playback of embedded video or audio content from third-party platforms. No Yes (opt-in) Future YouTube Privacy-Enhanced embeds, Vimeo players

Status Key

Active — currently deployed on laborate.com. Not Deployed — category is defined and architecturally ready but no cookies in this category are currently set. Not Used — Laborate has made a deliberate decision not to use this category. Future — anticipated when planned website features are implemented.

Cookies Currently in Use

The following cookies are currently set on laborate.com. This list reflects our current technical implementation and will be updated as the website evolves. The Cookie Registry in Section 12 provides a more complete technical record.

5.1 Strictly Necessary Cookies

These cookies are set automatically by our hosting infrastructure and WordPress platform to support basic website operation. They do not track you or store any personally identifying information.

Cookie Name Provider Purpose Duration Type
wordpress_test_cookie Laborate / WordPress Tests whether the browser supports cookies. Set and immediately deleted. Does not persist. Session First-party
[load balancer session] Hosting infrastructure Ensures a visitor's requests during a session are routed to the same server (session affinity). No personal data stored. Session First-party

Note: WordPress does not set persistent tracking cookies for general (non-logged-in) visitors. Admin-area authentication cookies (e.g. wordpress_*, wp-settings-*) are set only for authenticated admin users and are not relevant to general website visitors.

5.2 Analytics Cookies (Google Analytics 4)

Google Analytics 4 sets the following cookies to help us understand how visitors use laborate.com. These cookies are loaded only with your consent where required by applicable law. All data is collected in anonymised, aggregated form — individual visitor identities are not shared with Laborate.

The exact cookie name for the _ga_[ID] cookie contains the GA4 Measurement ID assigned to the laborate.com property. This ID is a configuration value managed in the CMS and is not published here to avoid unnecessary exposure.

Cookie Name Provider Purpose Duration Type
_ga Google Analytics Assigns a unique anonymous ID to distinguish individual users. Used to calculate user, session, and campaign data for analytics reports. 2 years First-party (laborate.com domain)
_ga_[MEASUREMENT_ID] Google Analytics Stores and updates a unique value for each visit. Used to maintain session state within Google Analytics 4. 2 years First-party (laborate.com domain)
_gid Google Analytics Assigns an anonymous session identifier to distinguish users within a 24-hour window. Used in some GA4 configurations alongside the _ga cookie. 24 hours First-party (laborate.com domain)

How We Configure Google Analytics 4

Our GA4 implementation anonymises IP addresses before transmission to Google's servers. Data retention in the GA4 property is set to 14 months. We do not enable Google Signals, advertising features, or cross-device tracking in GA4. GA4 data is not shared with Google for advertising purposes. Cookie names and identifiers may change as Google updates the GA4 platform — this table reflects current known names.

Cookies We Do Not Use

We want to be equally transparent about what we do not do. The following technologies and cookie types are explicitly not in use on laborate.com:

  • Advertising cookies — We do not use cookies to serve targeted, contextual, or programmatic advertisements on this or any other website.
  • Behavioural profiling — We do not build profiles of individual users based on browsing history, content consumption, or behavioural patterns.
  • Remarketing pixels — We do not use Meta Pixel, Google Ads conversion tags, LinkedIn Insight Tag, or any similar remarketing technology to track visitors after they leave our website.
  • Affiliate tracking — We do not participate in affiliate marketing programmes and do not use cookies to track referrals or commissions.
  • Cross-site tracking — We do not use technologies designed to track individuals across multiple websites or applications.
  • Heatmapping and session recording — We do not use Hotjar, Microsoft Clarity, FullStory, or any session recording or heatmapping service.
  • A/B testing platforms — No split-testing or multivariate testing tools are currently deployed.
  • CRM tracking pixels — No HubSpot, Salesforce, or similar CRM tracking scripts are currently embedded in the website.
  • Chat widget trackers — No live chat platform (Intercom, Zendesk, Drift, etc.) is currently deployed on the website.
  • Sale of data — We do not sell, rent, or share cookie data or browsing data with third parties for their commercial purposes.

Our Privacy Commitment

Laborate is a pharmaceutical manufacturer — not an advertising business. Our website exists to serve healthcare professionals, business partners, and the public with accurate corporate and product information. We will never use visitor data for advertising, profiling, or purposes beyond those described in this Policy and our Privacy Policy.

Future Cookie Expansion

As the Laborate website grows and new services are introduced, we may deploy additional technologies that set cookies or use browser storage. This section documents the categories of expansion we anticipate, so you can understand the direction of our implementation.

We will update this Cookie Policy and our Cookie Registry (Section 12) whenever new cookies are deployed. Where consent is required under applicable law, we will request it through our Cookie Preference Centre before activating any new technology.

Anticipated Future Deployments

  • Google Tag Manager — May be deployed to centralise script management. GTM itself does not set tracking cookies, but it can load scripts that do. All scripts loaded via GTM will remain subject to the consent logic described in Section 10.
  • Embedded video (YouTube / Vimeo) — If video content is embedded on product or brand pages, embedded media cookies may be set when users interact with players. YouTube's privacy-enhanced mode will be used where possible.
  • Live chat (future) — If a support or business enquiry chat widget is deployed, it may set functional cookies to maintain chat state and session history.
  • CRM integration (future) — If a CRM platform (e.g. HubSpot, Salesforce) is integrated for lead management, it may set cookies to associate web sessions with CRM contact records. This will always require explicit user consent.
  • LinkedIn Insight Tag (future) — May be deployed to measure the effectiveness of LinkedIn-sponsored content campaigns. Would require explicit advertising consent before activation.
  • Performance monitoring (future) — A Real User Monitoring (RUM) tool may be deployed to track Web Vitals and page performance metrics in aggregate.
  • Language and region preferences (future) — If the website is localised for additional markets, functional cookies may be used to remember language or regional format preferences.

Consent Before Activation

Before any new non-essential technology is activated on laborate.com, this Cookie Policy and the Cookie Registry will be updated, and — where legally required — fresh consent will be requested through the Cookie Preference Centre. You will not be opted into new cookie categories without the opportunity to review and accept them.

Managing Your Cookie Preferences

You have several options for managing cookies on laborate.com. Your choices can be made at different levels — through our website's own consent tools (when deployed), or through your browser settings.

8.1 Cookie Preference Centre (Coming Soon)

When our full consent management system is deployed, you will be able to manage your cookie preferences at any time through our Cookie Preference Centre. This will allow you to:

  • View all cookie categories in use on laborate.com
  • Toggle individual categories on or off (except Strictly Necessary, which cannot be disabled)
  • Save and update your preferences at any time
  • Review the specific cookies and third-party services within each category

A "Cookie Preferences" link will be permanently available in the website footer on all pages.

8.2 Browser Settings

All major web browsers provide controls for managing cookies. You can use your browser to:

  • Block all cookies (note: this may break the functionality of many websites, including some features of laborate.com)
  • Block third-party cookies only (less disruptive, still reduces some tracking)
  • Delete all existing cookies stored on your device
  • Delete cookies from a specific website
  • Set up notifications when a website attempts to set a cookie

Managing Cookies in Your Browser

Browser cookie settings can be found in: Chrome — Settings → Privacy and Security → Cookies. Firefox — Settings → Privacy & Security → Cookies and Site Data. Safari — Preferences → Privacy. Edge — Settings → Cookies and Site Permissions. Opera — Settings → Advanced → Privacy & Security → Cookies. These menus allow you to block, allow, or delete cookies per site or globally. Settings may vary by browser version.

8.3 Opt-Out of Google Analytics

If you wish to opt out of Google Analytics tracking across all websites you visit, Google provides a browser add-on for this purpose. The Google Analytics Opt-out Browser Add-on prevents the Google Analytics JavaScript from sharing information about your visit with Google Analytics. This is separate from our own consent mechanism and applies globally across all GA-enabled websites.

Third-Party Services

The following table lists all third-party services currently integrated or anticipated on laborate.com, along with their cookie implications and current status. Only services marked "Active" are currently operating.

Service Provider Purpose Cookie / Storage Status
Google Analytics 4 Google LLC (USA) Website traffic and behaviour analytics (anonymised) Cookies: _ga, _ga_*, _gid (first-party domain) Active — consent-gated
Google Fonts Google LLC (USA) Web font delivery (Sora, Inter) via Google CDN No cookies set; Google may log the font request IP (CDN log). Consider self-hosting for stricter privacy. Active — no consent required (no cookie set)
Google Maps (Contact Page) Google LLC (USA) Interactive map embedded on Contact Us page Google may set cookies when users interact with the embedded map (scroll, zoom, click Directions) Active — embedded via iframe; cookies set on user interaction
YouTube Google LLC (USA) Embedded product / corporate video content Cookies set on video play; YouTube Privacy-Enhanced mode reduces tracking Future — not yet deployed
LinkedIn LinkedIn Ireland (EU) / Microsoft Professional social sharing or Insight Tag for campaign analytics Cookies if Insight Tag or share widget embedded Future — not yet deployed
Meta (Facebook / Instagram) Meta Platforms Ireland (EU) Social media embeds or advertising measurement Cookies if Meta Pixel or Instagram embed deployed Future — not yet deployed
Google Tag Manager Google LLC (USA) Centralised script deployment and tag management GTM itself sets no tracking cookies; controls loading of other scripts Future — not yet deployed
Live Chat / Support Platform TBD Visitor support, enquiry routing, business chat Typically sets functional session and chat history cookies Future — provider not yet selected

For information about how Google processes data collected via Google Analytics and Google Maps, please refer to Google's Privacy Policy and Google's Cookies Policy. Laborate does not control Google's data processing practices or Google's cookie lifespans beyond the configuration options available in the GA4 property settings.

Withdrawing Consent

You may withdraw or modify your cookie consent at any time. Withdrawing consent does not affect the lawfulness of any processing that occurred before the withdrawal.

Current Options

  • Browser cookie settings — Use your browser's cookie management controls to block or delete cookies from laborate.com at any time (see Section 8.2). This immediately prevents further cookie-based tracking but does not retroactively delete data already collected.
  • Google Analytics opt-out — Install the Google Analytics Opt-out Browser Add-on to prevent your browser from sending data to Google Analytics across all websites. This is effective immediately upon installation.
  • Incognito / Private browsing mode — Using your browser's private browsing mode means cookies are not stored after you close the browser window. Note that this does not prevent cookies from being set during the session itself.
  • Contact us — If you have questions about your data or wish to request deletion of analytics data attributable to your device, please contact us at legal@laborate.com. Note that because GA4 stores only anonymous identifiers, we may not be able to identify and delete data linked to a specific individual without additional context.

Future Options (When Consent System Is Deployed)

  • Cookie Preference Centre — Accessible via the "Cookie Preferences" link in the website footer. Allows you to toggle individual categories and save updated preferences instantly.
  • Re-prompt on version change — If we update this Cookie Policy in a material way, you will be automatically re-prompted to review and update your preferences.
  • Revoke all — Selecting "Reject Non-Essential" in the Cookie Preference Centre immediately stops all non-essential scripts and cookies from operating in your browser session.

Cookie Registry

The Cookie Registry is the authoritative record of every cookie currently set on laborate.com. It is maintained in the WordPress CMS and updated whenever a cookie is added, modified, or removed. Entries marked "Future" are pre-registered for planned technologies but are not currently active.

Cookie Name Provider Purpose Category Duration Required Status
wordpress_test_cookie Laborate / WordPress Browser cookie support test Strictly Necessary Session (deleted immediately) Yes Active
[load balancer] Hosting provider Server affinity / session routing Strictly Necessary Session Yes Active
_ga Google Analytics Unique user identifier for analytics Analytics 2 years No Active — consent-gated
_ga_[MEASUREMENT_ID] Google Analytics GA4 session state management Analytics 2 years No Active — consent-gated
_gid Google Analytics Short-term user session identifier Analytics 24 hours No Active — consent-gated
lpi_cookie_consent Laborate (localStorage) Stores user cookie consent preferences and version Strictly Necessary (Functional) 12 months Yes (once CMP is live) Future — CMP not yet deployed
[YouTube cookies] YouTube / Google Video playback and session state Embedded Media Varies (up to 2 years) No Future — embeds not yet deployed
[GTM cookies] Google Tag Manager Script container management (GTM itself sets no tracking cookies) Strictly Necessary N/A N/A Future — GTM not yet deployed

This registry will be updated in the CMS whenever a new cookie is introduced. The "Last Updated" date in the metadata panel at the top of this page reflects the most recent registry change. If you notice a cookie set by laborate.com that does not appear in this registry, please report it to legal@laborate.com.

Cookie Preference Matrix

The Preference Matrix provides a clear reference for how each cookie category is controlled, whether users can toggle it, and whether consent is required before activation. This matrix will be reflected in the Cookie Preference Centre UI when it is deployed.

Category Always On User Controlled Requires Consent Current Status
Strictly Necessary Yes — cannot be disabled No No Active
Analytics No Yes (opt-in) Yes — where legally required Active — GA4 (consent-gated)
Functional No Yes (opt-in) Yes Not Deployed
Performance No Yes (opt-in) Yes Not Deployed
Marketing No Yes (opt-in) Yes Not Deployed
Advertising No Yes (opt-in) Yes Not Used
Personalization No Yes (opt-in) Yes Future
Social Media No Yes (opt-in) Yes Future
Embedded Media No Yes (opt-in) Yes Future

All non-essential categories default to off. A user must actively opt in to each category. "Always On" applies exclusively to Strictly Necessary cookies, which cannot be disabled without impairing website functionality. The Advertising category is listed for completeness; Laborate does not currently intend to deploy advertising cookies.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, new services we introduce, or changes in applicable law. When we make changes, we update the "Last Updated" date in the metadata panel at the top of this page and update the Cookie Registry accordingly.

For material changes — particularly the introduction of new cookie categories or new third-party services — we will update the consent version number. When our consent management system is deployed, this will trigger a re-prompt for affected users, ensuring you are always aware of and in control of any changes to our cookie usage.

Review This Policy Periodically

We recommend checking this Cookie Policy periodically — particularly before or after any major Laborate website update. The current version is always available at laborate.com/legal/cookie-policy/. The Cookie Registry in Section 12 is the definitive list of cookies currently active on laborate.com.

Contact Information

If you have questions about this Cookie Policy, want to report a cookie you believe should be listed in the registry, or have a concern about our use of tracking technologies, please contact our Legal & Compliance team:

Legal & Compliance Team
Laborate Pharmaceuticals India Ltd.

E-11, Industrial Area
Panipat – 132103
Haryana, India

Email: legal@laborate.com
Phone: +91-180-3508200

For general website enquiries, please use our Contact Us page.

Revision History

A record of material changes to this Cookie Policy and Cookie Registry is maintained below. The consent version is tied to this version number — when the version changes materially, users will be re-prompted for consent.

  1. Version 1.0

    Initial publication of the Laborate Pharmaceuticals Cookie Policy. Current implementation: Google Analytics 4 (analytics, consent-gated) and strictly necessary cookies only. Full cookie consent management system (banner, preference centre, consent engine) documented as a planned future deployment. Cookie Registry: 5 active entries (_ga, _ga_*, _gid, wordpress_test_cookie, load balancer session). Cookie Categories table: 9 categories documented with status. Third-party services table: 8 services including GA4 (active), Google Fonts (active), Google Maps (active via iframe). Future architecture: consent storage schema (lpi_cookie_consent), consent version mechanism, and WordPress CMP integration path documented in developer comments. Published concurrent with the launch of the new laborate.com corporate website.

Questions About Cookies?

Our Legal & Compliance team is available to answer cookie and privacy questions. Contact us at legal@laborate.com or use our contact form to report an unlisted cookie or raise a concern.

Contact Us